Patient Rights & Responsibilities
At Middle East Optical, we believe that high-quality medical care is built on mutual trust, respect, and understanding between patients and healthcare providers. This section outlines the rights and responsibilities of every patient to ensure that care is delivered in a safe, ethical, and supportive environment. By being aware of these rights and responsibilities, patients and staff can work together to achieve the best possible healthcare outcomes.
Patient Rights
1- The right to receive compassionate, respectful care in a manner consistent with cultural and traditional values.
2- The right to know the names of the treating doctors, nurses, and staff involved in their care, and to communicate openly with them.
3- The right to clear and complete information about their diagnosis, treatment, and prognosis, including the use of understandable medical terms.
4- The right to be informed of available treatment alternatives and the risks/benefits of each, before making a decision.
5- The right to seek a second medical opinion and to refuse or discontinue treatment, within legal and ethical boundaries.
6- The right to privacy, confidentiality of medical records, and protection against non-medical
Patient Responsibilities
1- To follow the rules and policies of the healthcare facility.
2- To provide complete and accurate information regarding their health.
3- To follow the treatment plan as advised by their doctor, or to clearly express their refusal.
4- To respect all regulations of the center, including appointments, schedules, and financial obligations.
5- To treat staff, doctors, and fellow patients with respect and dignity, and avoid offensive behavior.
6- To respect the rights and privacy of other patients.